“Marvelous, we would always come again”
LikedFantastic Service, everybody was very attentive, perfect location, beautiful SPA
DislikedBreakfast offering vs price is below Ritz Standard, Japanese Breakfast only by order, nothing on the buffet
★★★★★ · Nakagyo Ward, Kyoto
604-0902 Kyoto, Kyoto, Nakagyo-ku Kamogawa Nijo-ohashi Hotori, Japan · #18 of 18 by guest score in Kyoto





Guest category scores, compared with the average across the 18 Kyoto hotels on this site.
| Rating category | The Ritz | Kyoto average | Difference |
|---|---|---|---|
| Staff | 9.3 | 9.5 | -0.2 |
| Facilities | 9.1 | 9.5 | -0.4 |
| Cleanliness | 9.2 | 9.6 | -0.4 |
| Comfort | 9.2 | 9.7 | -0.5 |
| Value for money | 8 | 8.7 | -0.7 |
| Location | 9.1 | 9.4 | -0.3 |
LikedFantastic Service, everybody was very attentive, perfect location, beautiful SPA
DislikedBreakfast offering vs price is below Ritz Standard, Japanese Breakfast only by order, nothing on the buffet
Likedスタッフみなさんとても親切にしてくださり、対応も早い。子供のアクティビティもあり最高の滞在になりました。コンシェルジュの方に夕食のお店を手配していただいたのですが、レスポンスも早くとてもスムーズ決まってありがたかったです。
Disliked特にない。
LikedSmall boutique hotel. Very good service and great swimming pool and saunas.
LikedThe exceptional staff, especially Megumi san from the activities dept!
DislikedThe fact we didn't stay longer.
Likedきめ細やかでいて,まったく嫌味のない快適なサービスクオリティに満足している。ホスピタリティを重んじマニュアル化されたサービスレベルを超えた,個々の気持ちが伝わってくるところが,他のホテルとの違いかと感じた。
Disliked強いて挙げることも見つからないほど快適である。
Reviews from verified guests.