Banyan Tree Mayakoba

LikedThe beach was superb, Bayan did a great job at containing ‘sargazo’ with booms at ~500 mts out. Service and the quality of food is top Tagged bicycles for each villa, makes it very easy to move around Adult beach was peaceful and provided for a joyful couple time with my girlfriend

DislikedService at the family beach restaurant was noticiable below the other restaurants The cost of food is extremely expensive

LikedThe privacy of the villas and the integration with nature are breathtaking. The service was impeccable, special thanks to Roi and Igor.

LikedThe breakfast buffet was excellent! The variety was amazing and the food was excellent at all of the restaurants. The villa was wonderful and loved the bikes for transportation along with the carts. The best part was the staff. Everyone we talked with were so friendly and caring.

DislikedWe needed a 3 bedroom villa and there were none available at the beach. Would have liked to have been closer to the beach.

LikedGorgeous facility, nature calling from every corner, beautiful and spacious room, with a heated pool as part of the room. The staff was welcoming, friendly and attentive. The food in the Banyan Tree Mayakoba restaurants is terrific. Really good. You have privacy and close to the beach. Roaming around the resort, and close-by resorts with bicycles that were provided to us was a great way to both exercise and enjoy the resort.

DislikedFood in restaurants is very expensive. However, you can also explore other restaurants of nearby resorts with more decent prices. Some malfunctions in the room. However, staff is available to address.

LikedThe staff, the nature vibe which made it different from many of the hotels there that tend to be have the look and feel of big cruise ships-the banyan tree feels organic, the quality of the food, the location, loved the bicycle option with which one could tour the compound

DislikedWe went off season and there was construction right next to the breakfast which was aweful noise; they attracted groups/destination weddings which at times was overwhelming and did take away from the spa/chill feeling

LikedI loved everything about, the relaxing mood, hospitality, the ambiance, the great quality of food, and you dream they deliver

LikedThey had a wonderful breakfast that you could do either the buffet or à la cart. With every imaginable type of food, pastries, yogurt, eggs, salmon, crêpes, waffles. I also love the fact that they provided you with bikes for your own personal use so you can go all around the property and easily to the beach. Our room was spectacular and that it had its own pool, whirlpool and an extra bonus room that you can go watch TV and hang out if your spouse didn’t wanna stay up and watch TV with you. There were so many restaurants to choose from and the best part is you had your own private concierge.

DislikedI did ask for them to come fix the light mirror in our bathroom and that was never done. Was not a dealbreaker, but I thought for the price I was paying they would send someone right away.

LikedGreat resort however we found that price for food was too expensive. Also, tipping in all the restaurants should not be imposed. Should not even be mentioned. Paying $1000 for the room (cheapest option) plus $4000 minimum for dinner should cover all the tipping. And asking for minimum 18%. You will never find it in Europe. Few things they will benefit from: no tipping, have list of activities in a room daily for any live music performance or yoga classes. They should have these options. However, we didn't know about it and never got to experience. Biggest dissapointment is quality of the beach. It doesnt show on any hotel photo that they build the barrier in the water and have huge weeds issue.

DislikedBeach, high tips that every person around us was expecting (should not be there at all). Concierge service is not good.