“Felt like a week in paradise. Beautiful hotel in a beautiful location that made for a relaxing week.”
LikedBeautiful location is calm and peaceful. Staff are very friendly and attentive.
★★★★ · Zona Hotelera, Tulum
Carretera Tulum Bocapaila Km 7, 77780 Tulum, Mexico · #2 of 9 by guest score in Tulum





Guest category scores, compared with the average across the 9 Tulum hotels on this site.
| Rating category | Cabanas Tulum | Tulum average | Difference |
|---|---|---|---|
| Staff | 9.7 | 9.4 | +0.3 |
| Facilities | 9.4 | 9.2 | +0.2 |
| Cleanliness | 9.6 | 9.4 | +0.2 |
| Comfort | 9.5 | 9.4 | +0.1 |
| Value for money | 8.3 | 8.6 | -0.3 |
| Location | 9.6 | 8.9 | +0.7 |
| Free WiFi | 9.5 | 9.1 | +0.4 |
LikedBeautiful location is calm and peaceful. Staff are very friendly and attentive.
LikedThis is a beautiful boutique beach hotel with outstanding staff who made our stay so fantastic - particularly the restaurant and front desk staff. They were truly wonderful and so accommodating. For my daughter's birthday, they gave her a cake and decorated her room with the most gorgeous rose petals. They go above and beyond to make you feel valued. The spa and workout room are also lovely. Massage therapists were great.
DislikedTulum is now priced like NYC.
LikedThis place is amazing, my wife and I loved our stay. The resort staff is top notch, everyone was so nice and helpful. The restaurants at this resort are fantastic
DislikedDid love the location of the pool. I wish I was able to see the beach while I took a dip.
LikedBeautiful and very well maintained and designed. Super amazing staff. Great services including the spa.
LikedThe grounds are beautiful and well maintained, including the beach. The rooms are very comfortable and clean with some modern conveniences that can sometimes be hard to find at the beach hotels in Tulum. The location was great, too. It was peaceful and yet within walking distance to great places eat and things to do if you wanted to venture out. There were two restaurants for the hotel and they were both amazing- food & service were exceptional. And very attentive when it came to dietary needs and preferences. The hotel staff went above and beyond on multiple occasions to make our stay an excellent one, too. They were great at helping us find transportation and things to do, sometimes last minute given tours can cancel on you without much notice. Everyone was so nice, I honestly couldn’t have asked for a better experience! This was my second time to Tulum and when I go back next year it’s very likely I will book my stay here again!
LikedThe location to the beach and restaurants. Having access to Ziggy’s & Fresco’s for a breakfast of our choosing. The view from our room, with the rooftop patio. And finally, the amazing spa being attached to the Cabana’s.
DislikedThe awful sewage odor (we were told was decomposing seaweed) that we smelled literally every time we walked through the lobby/check-in area, which is necessary to get to your car, the street, spa, and restaurants.
LikedLocation on a beautiful beach with a vibe of coziness and a very attentive staff
LikedThis is the perfect boutique hotel in the perfect location. The staff are so incredibly friendly and helpful. The breakfast-- and all the food-- is INCREDIBLE-- healthy and fresh and delicious. The room was very comfortable and I had a room with a rooftop and water view with a beautiful balcony that I sat on all the time!! The location is also perfect and easily walkable to all the restaurants and boutiques of Tulum. I was there in August so there is a lot of seaweed and I could not swim, but it was still a very spiritual and meaningful experience. I also highly recommend the spa and massages at the hotel- they are excellent. I would definitely come back.
Reviews from verified guests.