LikedAlexia was the Best Host ever and Fernando! They really went above and beyond to make my stay magical! I’m a solo traveler and they ensure my safety every step of the way! This will be my home away from home whenever I visit Tulum 10/10!
★★★★★ · Tulum
Hotel Milam
Calle 2 sur entre calle 10 y avenida 5 bis Sur, Region 12 Manzana 896 Lote 001, 77760 Tulum, Mexico · #6 of 9 by guest score in Tulum
9.1Wonderful289 reviews
From $476a night · lowest rate found Oct 2026
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MILAM guest ratings
Guest category scores, compared with the average across the 9 Tulum hotels on this site.
| Rating category | Hotel Milam | Tulum average | Difference |
|---|---|---|---|
| Location | 8.9 | 8.9 | 0 |
| Cleanliness | 9.4 | 9.4 | 0 |
| Value for money | 9.1 | 8.6 | +0.5 |
| Facilities | 9.1 | 9.2 | -0.1 |
| Comfort | 9.5 | 9.4 | +0.1 |
| Staff | 9.5 | 9.4 | +0.1 |
| Free WiFi | 10 | 9.1 | +0.9 |
MILAM reviews
“Highly recommended”
LikedBeautiful boutique hotel. Friendly staff. Private spots available. Great place to stay.
“Absolutely fantastic. Would come back anytime”
LikedThe villa was incredible. The service was extraordinary from the ladies at the front desk to the restaurant staff. My family and I had an amazing time
“Five star service and five star hotel!!! Gorgeous and amazing staff.”
LikedIt was gorgeous!! The pool was incredible and the jacuzzis were amazing for night time. The sun hits the pool perfectly. The food was 10/10 so good. The best part was the service. Truly a 5 star hotel service. Anything you need, you can WhatsApp them at any time and they answer right away. The property was super clean and also the beds are the most comfortable beds. The air conditioning was strong which is what I like.
LikedThe hotel is beautiful, the villa was mostly comfortable. The staff was great, very helpful with everything we needed.
DislikedThe hot water in the shower ran out after 2-3 minutes. They fixed the boiler but the water only lasted 7-8 minutes.
“Definitely a place to put on your buck list! The massages were ahhhhhhmazing too!”
LikedThe grounds are absolutely beautiful and very well kept. It felt like an Oasis. The staff is top tier as well.
“Jungle Paradise”
LikedThe property sit beautifully in a jungle like experience. We loved how the pool ran from the from of the property all the way to the back. The staff was super friendly and very responsive to any and all of our request and needs. We absolutely loved how responsive the messages were from the front desk staff starting way before our trip all the way after our stay.
DislikedDuring our stay we did not have any issues to bring up.
“Amazing stay”
LikedI stayed her for my mom’s and I birthday in February and had the best stay. The whole staff was amazing. They all treated us so kindly. Hotel is just about 25/30 min away from the beach area. The hotel will call your taxi. My best stay to date. I also love the extra activities they provided
DislikedNo complaints
Reviews from verified guests.
