LikedBeatriz, the front desk attendant, was lovely. Each staff member went way above and beyond in every single way to ensure that we had the best trip ever. Thank you so much!
★★★★★ · Santa Maria Maior, Lisbon
Art Legacy Hotel Baixa-Chiado
Rua Áurea 175-181, Santa Maria Maior, 1149-021 Lisbon, Portugal · #3 of 17 by guest score in Lisbon
9.5Exceptional1,205 reviews
From $313a night · lowest rate found Oct 2026
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Art Legacy Hotel Baixa-Chiado guest ratings
Guest category scores, compared with the average across the 17 Lisbon hotels on this site.
| Rating category | Art Legacy Hotel Baixa | Lisbon average | Difference |
|---|---|---|---|
| Location | 9.9 | 9.4 | +0.5 |
| Cleanliness | 9.7 | 9.5 | +0.2 |
| Value for money | 9.1 | 8.6 | +0.5 |
| Facilities | 9.4 | 9.2 | +0.2 |
| Comfort | 9.7 | 9.6 | +0.1 |
| Staff | 9.9 | 9.6 | +0.3 |
| Free WiFi | 9.2 | 9.1 | +0.1 |
Art Legacy Hotel Baixa-Chiado reviews
“Wonderful stay!”
LikedGreat location, rooms are gorgeous, and staff are so helpful
LikedThe team - the overall design of the hotel - breakfast
“Shoutout to the wonderful staff! Incredible hospitality and top-notch service.”
LikedLocation An exceptional stay! Everything from the service and cleanliness to the staff and facilities was absolutely excellent. I will definitely come back."
Disliked"Overall, it was a great stay and most things were excellent. However, the housekeeping service needs improvement. They are very slow with daily cleaning, and they constantly forget to replenish bathroom amenities and tissues unless requested.
LikedLocation 10/10 Service 10/10 Food and drink 10/10
DislikedRooms are small in general unless you book 6/F.
“perfect hotel”
LikedWe loved everything—especially the entire staff. The service was beyond perfect; the hotel is beautiful, charmingly designed, pleasant, and clean, with a perfect location. Great breakfast. A new, intimate hotel—we will definitely be back.
DislikedThere is no shelving in the bathroom for toiletries.
“Amazing experience and hotel; one of the best we’ve stayed. Perfect location - top service; love it.”
LikedSpacious room, very friendly staff - especially the morning/afternoon crew, amazing location and service. One of the best hotel we ever stayed.
“Will recommend everyone and will remember everything”
LikedThe decor The location Super friendly staff Heavenly cinnamon rolls in the breakfast menu (wish I could have taken few with me on the last day)
DislikedNo toothpaste in the toilet
Reviews from verified guests.
