LikedGreat location near everything nice clean rooms great staff
DislikedBreakfast was mediocre
★★★★★ · Madrid City Center, Madrid
The Palace, a Luxury Collection Hotel, Madrid
Plaza de las Cortes, 7, Madrid City Center, 28014 Madrid, Spain
8.8Excellent504 reviews#15 of 16 in Madrid
The Palace, A Luxury Collection Hotel, Madrid guest ratings
Guest category scores, compared with the average across the 16 Madrid hotels on this site.
| Rating category | The Palace | Madrid average | Difference |
|---|---|---|---|
| Staff | 9.2 | 9.5 | -0.3 |
| Facilities | 9.1 | 9.3 | -0.2 |
| Cleanliness | 9.4 | 9.5 | -0.1 |
| Comfort | 9.4 | 9.6 | -0.2 |
| Value for money | 8.3 | 8.6 | -0.3 |
| Location | 9.5 | 9.6 | -0.1 |
Facilities at The Palace, A Luxury Collection Hotel, Madrid
- Restaurant
- Bar
- Fitness centre
- Family rooms
- Room service
- Breakfast rated excellent
- Parking
- Accessible facilities
- Wifi
Luxury rooms and suites at The Palace, A Luxury Collection Hotel, Madrid in Madrid City Center, Madrid
One-Bedroom Neptuno King Suite
90 m² · 1 king bed
One-Bedroom Cervantes King Suite with City View
70 m² · 1 king bed
One-Bedroom Cortes King Suite with Parliament View
70 m² · 1 king bed
One-Bedroom Palace King Suite
57 m² · 1 king bed
Grand Premium Neptuno King Room
38 m² · 1 king bed
Palace King Room
35 m² · 1 king bed
Palace Twin Room
35 m² · 2 twin beds
Premium Neptuno King Room with Fountain View
35 m² · 1 king bed
Premium Twin Room with Street View
32 m² · 2 twin beds
Premium King Room with Street View
32 m² · 1 king bed
Deluxe Twin Room with Courtyard View
32 m² · 2 twin beds
Deluxe King Room with Courtyard View
32 m² · 1 king bed
Premium Cortes King Room with Parliament View
32 m² · 1 king bed
The Palace, A Luxury Collection Hotel, Madrid reviews
“Loved the hotel, great stay.”
LikedVery luxurious! Nice big rooms, beautiful bathroom, quality decor. Great breakfast, amazing bar.
DislikedIt was on the pricey side.
“Excellent”
LikedBeautiful clean great breakfast good location great staff
“Wonderful property, great rooms, very friendly and competent staff”
LikedEverything, interior, bar, breakfast space in the large atrium
DislikedMaybe the small size elevator but it’s a minor issue
“Wonderful!”
LikedFantastic location, beautiful hotel, great breakfast buffet and amazing staff!
“Loved the place, great location and staff are amazing!”
LikedWe stayed for 4 nights, very memorable experience, we loved every moment of it! Great location, charming building and really nice rooms, but the great staff members are what makes this a truly special place! whomever is responsible for selecting, managing and training those staff is doing one heck of a job! I wish I knew all their names to post them here, but all the ladies and gents we dealt with from reception to concierge and room service were very welcoming, caring, attentive and respectful. Thank You All!
“Great experience all around”
LikedLocation was great. Buffet breakfast is amazing and all the staff were great.
“Exceptional!”
LikedStaff, Location and Architecture! Honestly everything about this hotel is perfect! Exceptional architecture, decor, and furniture! The staff is incredible, so warming and cooperative, they didn’t let anything slip away regards our requests, so grateful for them!
Reviews from verified guests.
