Onsen at Moncham

LikedNice landscape, clean fresh air , beautiful and functional room and nice staffs

DislikedBreakfast, if the hotel can provide more varieties of food is preferable.

LikedThe garden/landscape and how much hard work goes into the garden.

DislikedThe cookie cutter style of running things daily. The staff was good but compared to average standards staff not typical of Thai staff. The menu needs a little uplift for such a high end place.

LikedGreat garden and natural surroundings kept clean and manicured well. Lovely place to recharge

LikedHotel is was Great like a japan world the onsen very nice and private the staff a lobby and restaurant excellent good service and take-care

LikedA wonderful experience in a quiet setting, a beautiful room with exquisite details and the most relaxing onsen bath. Also loved the garden with the animals a lot.

DislikedNothing comes to mind

LikedThe staff is extremely helpful and beyond the scope. I personally want to thank to Khun Nam Otel manager, Khun Lin front office and restaurant manager and chef who made our stay very comfortable. We stayed in family suit, it was clean and comfortable. Breakfast was great and simple and easy. They have everything you ask for, beautiful nature you wake up and enjoy your coffee and tea at veranda. We had 2 dinner here and both were excellent and tasty Kids love it

Disliked* rooms shower, doors, shower heads needs to upgrade it, should be a bit more privacy, water drainage in shower pretty slow or clogged. * people come here for Onsen, where they can enjoy the hot water. Most of families won’t go separately naked onsen with their kids. Public ( join one ) where you can go with your kids and dressed. When we arrived we were told that public one rented out privately to outsider which made us upset. The staff was friendly and helpful and we did not make a such a big deal and got the private one and paid for it. If people pay for rooms and they should be the priorities not the daily pass people and public Onsen should be available during the working hours for everyone, if people don’t want to use public they should go with paid private one. 100% I will be back and recommend everyone this Otel

LikedThis place exceeded all my expectations. It's a gorgeous hotel in the mountains, perfect for those who want to disconnect. The onsen in the balcony of the room was great, the food at the restaurant was of very good quality and for a reasonable price. The onsen was great.

DislikedThe walls are a bit thin so one could hear the guest next door talking or coughing. The staff working at the restaurant were very junior but they are trying their best to deliver an excellent service.

LikedWe absolutely loved it! The service was exceptional and we were very grateful that they were able to accommodate our changes so quickly and efficiently. The rooms are beautiful and the location stunning. Perfection!