★★★★★ · Chiang Mai
157 Moo 6, Tambol Donkaew, 50180 Chiang Mai, Thailand · #2 of 10 by guest score in Chiang Mai
Guest category scores, compared with the average across the 10 Chiang Mai hotels on this site.
| Rating category | Raya Heritage | Chiang Mai average | Difference |
|---|---|---|---|
| Cleanliness | 9.9 | 9.6 | +0.3 |
| Comfort | 9.9 | 9.7 | +0.2 |
| Facilities | 9.6 | 9.4 | +0.2 |
| Location | 8.8 | 8.9 | -0.1 |
| Staff | 9.8 | 9.7 | +0.1 |
| Value for money | 8.9 | 8.9 | 0 |
| Free WiFi | 8.7 | 9.2 | -0.5 |
LikedExceptional hotel. So beautifully designed, excellent service and food, quiet and beautiful grounds. We loved our stay here. The hotel shop has beautiful handcrafted items. Don’t miss it.
LikedThe best Room in very good taste Japan style can be competitive to the best hotels into the world🤍very high level food restoran and spa, high level service and friendly staff.
DislikedWe had a fly on evening and it is no facility to take a shower and change clothes before fly .
LikedThe lobby and reception are simply stunning. They match the beautiful photos on the website and showcase exquisite architectural art. The space exudes a cozy and serene atmosphere, perfect for unwinding in such a peaceful setting. The greenery and flowers are meticulously arranged, adding to the overall ambiance. Although the bell rings, it’s a beautiful sound that enhances the tranquil environment.
DislikedBy myself, not really into the food there because it doesn’t taste like the food in Thailand, but it’s a more fusion style witches matches foreigners taste. I visited this place alone and wasn’t particularly impressed with the food. It didn’t taste like the authentic Thai cuisine I’m used to. However, it did offer a fusion style that appealed to foreigners.
LikedBeautiful place quiet and scenic staff are very helpful food is good amazing rooms
DislikedNo area to go for long walks .. maybe talk to authorities to make walk way on the river
LikedThe Raya Héritage hôtel was my jungle oasis just outside of Chiang Mai. The room was my anchor. The lanai was so relaxing and filled me with light and healthy vibes, especially as I was overcoming a cold. The doa treatment was well worth it and added to the healing. I lived the staff, they were mostly very accessible and helpful. The grounds are gorgeous. The benches that line the river provide good stations to reflect and absorb the wonderful greenery.
DislikedThe food wasn’t as good as I expected of to be, I got room service several times and was always slightly disappointed. The breakfast was better but not stellar.
LikedLoved the focus on natural local products and sustainability while providing high quality products and services.
DislikedConstruction on the other side of the river - but it's temporary and was not too noisy.
LikedLoved the ambience of the hotel! Staff were very kind and the cleaners were absolutely amazing!
DislikedBreakfast options could be better! Also the pool is not heated so some days we couldn’t use it due to the water being cold
LikedEverything. This was an exceptional stay at a beautiful hotel that goes above and beyond to make your stay special. Staff were all welcoming, smiling, happy to help and gracious. Special thanks to "Lala" who was welcoming during our late check in. The spa experience was nice and professional. Internet speeds were acceptable. Room design was exceptionally unique, we loved the Lanna inspired theme. Restaurant (and room service) were very tasty with wide variety of options. 10/10 would recommend.
DislikedLoads of insects on the balcony, especially at night. But this is unavoidable as the hotel is directly on Ping River. TV could be bigger, or maybe a projector can be installed in the room...
Reviews from verified guests.
