Mandarin Oriental Mayfair, London

LikedMy experience at the Mandarin Oriental Mayfair was excellent. The staff were exceptionally friendly and welcoming, and I really appreciated being offered a late checkout. The room was beautiful, modern, and very well furnished. The spa was amazing, the pool was excellent, and room service was prompt and high quality. I also loved the location and the interior design of the hotel—everything felt luxurious and thoughtfully done.

DislikedThe only small issue I had was with the towels, as they weren’t as soft as I would expect for a hotel of this standard. I shared this feedback with the staff during my stay.

Likedeverything. Room very clean and nice, staff excellent, the spa facilities were very good i enjoyed it and the location was perfect.

Likedlocation was perfect the staff were friendly and helpful

LikedBrilliant location. We were attending a show at the London palladium theatre so it was great to walk back easily after the performance. Very nice accessibility access room. Staff all friendly and professional.

DislikedExpect to pay plenty for a quality hotel in this area of London

LikedThe whole experience from booking to checkout was perfect. Compared to a multitude of other well known 5 star London hotels - it was by far the most consistently excellently executed in every area. Cany thank the staff enough!

Likedwe love the style of the room and especially because it have the smell of new

Dislikedthey habe some improvement to learn, but they are on a good way

LikedExceptional wow this hotel is literally another level

LikedNew clean well designed hotel. Very tasteful with deal sound proofing.

DislikedThere is no view out of the window.