“It’s always an amazing stay the staff is fantastic and the rooms are always clean!”
LikedIt’s always an amazing stay the staff is fantastic and the rooms are always clean!
DislikedNothing it’s amazing!
★★★★★ · Northwest Houston, Houston
Crystal Inn - NorthWest - 290
6850 Gessner Road, Houston, TX 77040, United States · #4 of 9 by guest score in Houston
9.3Wonderful80 reviews
From $110a night · lowest rate found Oct 2026
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Crystal Inn - NorthWest - 290 guest ratings
Guest category scores, compared with the average across the 9 Houston hotels on this site.
| Rating category | Crystal Inn | Houston average | Difference |
|---|---|---|---|
| Location | 9 | 9.2 | -0.2 |
| Cleanliness | 9.7 | 9.4 | +0.3 |
| Value for money | 9.6 | 8.5 | +1.1 |
| Facilities | 9.5 | 9.3 | +0.2 |
| Comfort | 9.7 | 9.5 | +0.2 |
| Staff | 9.8 | 9.3 | +0.5 |
| Free WiFi | 9 | 8.6 | +0.4 |
Crystal Inn - NorthWest - 290 reviews
“Clean and hospitable”
LikedThe man at the front desk is very kind and attentive, the rooms are clean and good looking.
“I had a great time with me and my girl I have no complaints to give awesome stay”
LikedAwesome customer service gave me free snacks and very nice 10 out of 10
“An exquisite experience at an affordable price.”
LikedI loved the breakfast. I was a little wary of the reviews because sometimes people have different tastes. However, the breakfast is absolutely amazing. The newly refurbished rooms were stunning. I loved the rain shower shower. It made me feel spoiled. The staff were lovely and they had allowed us to pick complimentary goodies on check in.
DislikedThere wasn't much I didn't like. The first being no elevators. Having to carry a heavy suitcase up the steps in 90+ heat was not fun. The second issue which I advised management of, was that the remotes are universally set. Meaning that if your neighbor decides to turn their tv on at 2 in the morning that it will simultaneously turn yours on. Which then leads to an hour long battle of turn the tv on/off before one of you gives up.
“Stay was amazing, great management, cleaning crew and location.”
LikedBed was comfy, management very friendly and overall clean.
LikedStaff was nice and attentive... rooms were just as described very clean and the shower was amazing . We will definitely be staying here again on our next trip to Houston!
LikedThe shower was amazing. The room was very nice and cozy. The staff was wonderful.
“Surprise Gem in the lower cost motel segment delivering high value for money”
LikedThis is the best candidate in the motel segment - of low cost motel located in high traffic areas - basic services well delivered. They take that hotel model and deliver a modern interior design with extra comfort - I was blown away by the high quality room and bed and bathroom - this is not the typical motel. This is real value for money - when on the road looking for a lower cost motel - this is your place. I will always stay in crystal inn going forward
DislikedNothing- the breakfast was basic - but delivered enough to get you going for the day
Reviews from verified guests.
