“Exceeded expectations. Will definitely return”
LikedFree champagne on arrival and snacks in the room. Great location. Staff was super friendly and just awesome overall.
★★★★ · Downtown Houston, Houston
701 Texas Avenue, Downtown Houston, Houston, TX 77002, United States · #2 of 9 by guest score in Houston





Guest category scores, compared with the average across the 9 Houston hotels on this site.
| Rating category | The Lancaster Hotel | Houston average | Difference |
|---|---|---|---|
| Cleanliness | 9.6 | 9.4 | +0.2 |
| Comfort | 9.7 | 9.5 | +0.2 |
| Facilities | 9.5 | 9.3 | +0.2 |
| Location | 9.5 | 9.2 | +0.3 |
| Staff | 9.6 | 9.3 | +0.3 |
| Value for money | 8.9 | 8.5 | +0.4 |
| Free WiFi | 8.5 | 8.6 | -0.1 |
LikedFree champagne on arrival and snacks in the room. Great location. Staff was super friendly and just awesome overall.
LikedThe service, the upgrade to a suite & complimentary room service.
DislikedLeaving
LikedBreakfast ok. The eggs were not good. They were bland and runny. Ran out of bacon.. There was a table wirh loud children that hindered our breakfast enjoyment A waffle station would be nice!
LikedThe service is alway excellent as is the food. The facility is beautiful and perfectly located in the theater district. You can walk to everything. The hotel has an excellent art collection.
DislikedWe love this hotel.
LikedI loved the breakfast options, dining room, and length of time it was open. I loved how helpful and welcoming the bellmen were each day that I left and returned. I loved how kind and attentive the hotel restaurant staff were. I loved the central location of the hotel downtown. We were able to get to mostly every place on foot.
DislikedThe only issue that I experienced was a long wait time for the shower to get hot, but it got there, and it was a small inconvenience given how well everything else was about our stay.
LikedGreat location on the theater district, excellent food at the restaurant and awesome breakfast included available
LikedI stayed at the Lancaster years ago when I was working. I am now retired and told my wife about the Lancaster. It exceeded all my representations and fortunately my wife's expectations. Well done!
DislikedNo.
LikedThe valet service was exceptional most commentating and respectful can't speak highly enough
DislikedValet service
Reviews from verified guests.