Andaz Maui at Wailea Resort - A Concept by Hyatt

LikedOutstanding staff, cleanliness and beautiful views

LikedAmazing place, great restaurants, exceptional views, so clean and comfortable.

DislikedQuite expensive.

LikedThe Andaz was AMAZING. BEST resort I've ever stayed in. The breakfast was fantastic, the included excursions and activities were so fun and I was surprised so many of the were included. The pools were awesome. There were ALWAYS open chaise lounges.The staff was so welcoming. The room was clean, lovely and spacious.

LikedSpacious modern rooms, beautiful views from patio and balcony. Adjacent to a stunning beach. Great food and drinks. Staff was warm and helpful. Wonderful lounge facilities for those arriving before room-ready, plus free onsite laundromat.

DislikedRidiculous trying to get beach loungers or poolside seats. They need a better system to avoid people saving empty chairs for hours. Disappointing.

Likedall the food was outstanding! tsnaumi fires were amazing, great homemade ice cream sandwiches!! Drinks did not disapoint

DislikedHigher toilets in the rooms were low to the floor.. for an older person

LikedAccess to the beach and beach accessories were very helpful. The resort fee does include a lot of actual amenities (snorkel gear, beach chairs, experiences). Location to a nearby shopping center was great and provided additional non-beach activities, and the courtesy vehicle made it accessible. Staff of all departments were great.

DislikedNeeded more pool umbrellas. There should be a hot tub in an adults-only area. Mokapu Market could stay open longer for late night snacks, drinks, sundries.

LikedThe staff was exceptionally friendly and helpful. We particularly loved the breakfast buffet, the tiered pools, and the complimentary recreational activities. All in all it was truly a wonderful stay and when we left we kept thinking about how much we missed being there!

DislikedThe room could be slightly updated. We were a couple, but only one person could actually sit in the provided chair so it was an unnecessary piece of furniture. We ended up just sitting in the bed to watch the TV at a angle. Also, the entire TV console was large but had no additional purpose. We thought there might be more drawers for clothing storage, which would have been helpful. The closet is nice but it doesn't have great storage, only to hang things.

LikedLocation was great. The valet service was amazing very pleasant greeting upon arrival and every time we used the service the guys were awesome. View from room was great. Bumbye beach bar awesome service by Hollie.

DislikedRestaurants a little pricey, and food was hit & miss one day good next day not so.